It-essentials v6.0 OS & IT Chapter 4 Exam Online
It-essentials v6.0 OS & IT Chapter 4 Exam Training |
|
|---|---|
| Time | 30 minutes |
| Questions | 26 |
Leaderboard: IT-ESSENTIALS V6.0 CHAPTER 4 EXAM
| Pos. | Name | Entered on | Points | Result |
|---|---|---|---|---|
| Table is loading | ||||
| No data available | ||||
Time limit: 0
Quiz-summary
0 of 26 questions completed
Questions:
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
Information
IT-ESSENTIALS V6.0 CHAPTER 4 EXAM
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading...
You must sign in or sign up to start the quiz.
You have to finish following quiz, to start this quiz:
Results
0 of 26 questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 points, (0)
| Average score |
|
| Your score |
|
Categories
- Not categorized 0%
Your result has been entered into leaderboard
![captcha]()
Loading
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- Answered
- Review
-
Question 1 of 26
1. Question
1 pointsWhich negative environmental factor does cleaning the inside of a computer reduce?
Correct
Incorrect
-
Question 2 of 26
2. Question
1 pointsWhich component can be easily damaged by the direct spray of compressed air when cleaning the inside the computer case?
Correct
Incorrect
-
Question 3 of 26
3. Question
1 pointsOn the production floor, a furniture plant has laptops for process monitoring and reporting. The production floor environment is around 80 degrees Fahrenheit (27 degrees Celsius). The humidity level is fairly high around 70 percent. Fans are mounted in the ceiling for air circulation. Wood dust is prevalent. Which condition is most likely to adversely affect a laptop that is used in this environment?
Correct
Incorrect
-
Question 4 of 26
4. Question
1 pointsA vegetable canning plant uses laptops for monitoring of assembly lines. The production environment has an ambient temperature around 75 degrees Fahrenheit (24 degrees Celsius). The humidity level is around 30 percent. Noise levels are high due to the canning machinery. The laptops are in a wooden box that tightly surrounds the laptop on three sides. Which factor is most likely to adversely affect a laptop that is used in this environment?
Correct
Incorrect
-
Question 5 of 26
5. Question
1 pointsA scientific expedition team is using laptops for their work. The temperatures where the scientists are working range from -13 degrees Fahrenheit (-25 degree Celsius) to 80 degrees Fahrenheit (27 degrees Celsius). The humidity level is around 40 percent. Noise levels are low, but the terrain is rough and winds can reach 45 miles per hour (72 kilometers per hour). When needed, the scientists stop walking and enter the data using the laptop. Which condition is most likely to adversely affect a laptop that is used in this environment?
Correct
Incorrect
-
Question 6 of 26
6. Question
1 pointsWhat is part of creating a preventive maintenance plan?
Correct
Incorrect
-
Question 7 of 26
7. Question
1 pointsA technician is performing hardware maintenance of PCs at a construction site. What task should the technician perform as part of a preventive maintenance plan?
Correct
Incorrect
-
Question 8 of 26
8. Question
1 pointsWhich task should be part of a hardware maintenance routine?
Correct
Incorrect
-
Question 9 of 26
9. Question
1 pointsDuring the process of testing a theory of several probable causes to a problem, which should be tested first?
Correct
Incorrect
-
Question 10 of 26
10. Question
2 pointsWhich two items could be used to help establish a plan of action when resolving a computer problem? (Choose two.)
Correct
Incorrect
-
Question 11 of 26
11. Question
2 pointsWhich two types of data should be backed up before troubleshooting a computer for a customer? (Choose two.)
Correct
Incorrect
-
Question 12 of 26
12. Question
1 pointsA customer reports that recently several files cannot be accessed. The service technician decides to check the hard disk status and the file system structure. The technician asks the customer if a backup has been performed on the disk and the customer replies that the backup was done a week ago to a different logical partition on the disk. What should the technician do before performing diagnostic procedures on the disk?
Correct
Incorrect
-
Question 13 of 26
13. Question
1 pointsWhat is the next step after a possible solution is implemented during a troubleshooting process?
Correct
Incorrect
-
Question 14 of 26
14. Question
1 pointsAn employee reports that the antivirus software cannot obtain updates. The support technician notices that the license for the software has expired. The technician adds a new license to the software and completes the update service. What should the technician do next?
Correct
Incorrect
-
Question 15 of 26
15. Question
1 pointsWhat task should be completed before escalating a problem to a higher-level technician?
Correct
Incorrect
-
Question 16 of 26
16. Question
1 pointsWhich step of the six-step troubleshooting process is where a technician would ask the computer user to print a document on a newly installed printer?
Correct
Incorrect
-
Question 17 of 26
17. Question
2 pointsAfter a technician tests a theory of probable causes, what two actions should the technician take if the testing did not identify an exact cause? (Choose two.)
Correct
Incorrect
-
Question 18 of 26
18. Question
1 pointsWhat is the preferred method to remove a disc from an optical drive that fails to eject the disc?
Correct
Incorrect
-
Question 19 of 26
19. Question
1 pointsA technician is called to an office where the computer is randomly rebooting. Which of the given components would most likely cause this issue?
Correct
Incorrect
-
Question 20 of 26
20. Question
1 pointsWhat would happen if a PC that contains a power supply that does not automatically adjust for input voltage is set to 230 volts and attaches to an outlet in the United States?
Correct
Incorrect
-
Question 21 of 26
21. Question
1 pointsDuring the troubleshooting of a PC that will not boot, it is suspected that the problem is with the RAM modules. The RAM modules are removed and put into another PC, which successfully powers on. The RAM modules are then put back into the original PC and it now successfully powers on as well. What was the most likely cause of the problem?
Correct
Incorrect
-
Question 22 of 26
22. Question
1 pointsAfter a new PCIe video card is added, the computer seems to boot successfully but it will not display any video. The computer was working properly before the new video card was installed. What is the most likely cause of the problem?
Correct
Incorrect
-
Question 23 of 26
23. Question
1 pointsA user has opened a ticket that indicates that the computer clock keeps losing the correct time. What is the most likely cause of the problem?
Correct
Incorrect
-
Question 24 of 26
24. Question
1 pointsAn employee reports that each time a workstation is started it locks up after about 5 minutes of use. What is the most likely cause of the problem?
Correct
Incorrect
-
Question 25 of 26
25. Question
1 pointsA user reports that images on a computer display are distorted. The technician sends an intern to look at the problem. What could the technician tell the intern to check first that does not involve hardware replacement or disassembly?
Correct
Incorrect
-
Question 26 of 26
26. Question
1 pointsA user has connected an external monitor to a laptop VGA port. What is the next step the user should take?
Correct
Incorrect
