It-essentials v6.0 OS & IT Practice Exam Online
It-essentials v6.0 OS & IT Practice Exam Training |
|
---|---|
Time | 30 minutes |
Questions | 60 |
Leaderboard: It-essentials Practice Final Exam v6.0
Pos. | Name | Entered on | Points | Result |
---|---|---|---|---|
Table is loading | ||||
No data available | ||||
Time limit: 0
Quiz-summary
0 of 60 questions completed
Questions:
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
Information
It-essentials Practice Final Exam v6.0
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading...
You must sign in or sign up to start the quiz.
You have to finish following quiz, to start this quiz:
Results
0 of 60 questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 points, (0)
Average score |
|
Your score |
|
Categories
- Not categorized 0%
Your result has been entered into leaderboard
Loading
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- Answered
- Review
-
Question 1 of 60
1. Question
2 pointsWhat two motherboard components control the system boot operations? (Choose two.)
Correct
Incorrect
-
Question 2 of 60
2. Question
1 pointsWhat motherboard chip controls high speed CPU communication to RAM and the video card?
Correct
Incorrect
-
Question 3 of 60
3. Question
1 pointsWhat is a possible use for virtual computing?
Correct
Incorrect
-
Question 4 of 60
4. Question
1 pointsTrue or False?
Thin clients require a network connection to remote servers to perform data processing.
Correct
Incorrect
-
Question 5 of 60
5. Question
1 pointsWhat is the correct disposal process of old computer batteries?
Correct
Incorrect
-
Question 6 of 60
6. Question
2 pointsWhich two procedures can help protect against ESD when working on a computer system? (Choose two.)
Correct
Incorrect
-
Question 7 of 60
7. Question
1 pointsWhich software tool will protect against viruses and spyware on a Windows PC?
Correct
Incorrect
-
Question 8 of 60
8. Question
1 pointsWhich cleaning material should be used to clean component contacts?
Correct
Incorrect
-
Question 9 of 60
9. Question
1 pointsA technician is troubleshooting a problem where many websites return a “certificate not valid” error. The technician notices that the date and time are not current and resets these to the correct settings. The previously inaccessible websites are now accessible. However, when the computer is restarted the same problem reoccurs. What can the technician do to prevent the date and time from resetting?
Correct
Incorrect
-
Question 10 of 60
10. Question
2 pointsWhen a new motherboard is being installed, between which two components must thermal compound be applied? (Choose two.)
Correct
Incorrect
-
Question 11 of 60
11. Question
1 pointsWhich solid-state storage technology allows a computer BIOS to be upgraded by flashing?
Correct
Incorrect
-
Question 12 of 60
12. Question
2 pointsWhich two existing components must be compatible with the installation of a new upgraded CPU? (Choose two.)
Correct
Incorrect
-
Question 13 of 60
13. Question
3 pointsWhat are three important considerations when installing a CPU on a motherboard that has just been upgraded? (Choose three.)
Correct
Incorrect
-
Question 14 of 60
14. Question
1 pointsA specific computer has an issue that could not be resolved by the help desk technician. The on-site technician finds that Windows updates have been disabled. The technician re-enables the update service, configures the computer for automatic updates, downloads and installs all missing updates, ensures the computer boots successfully, and verifies with the customer that the issue has been resolved. Which step, if any, is next?
Correct
Incorrect
-
Question 15 of 60
15. Question
1 pointsWhat should a technician do before beginning any troubleshooting steps on a customer computer?
Correct
Incorrect
-
Question 16 of 60
16. Question
1 pointsWhich document can be signed by both a user and a computer repair shop to release the shop from backing up user data?
Correct
Incorrect
-
Question 17 of 60
17. Question
1 pointsA technician is troubleshooting a 4-year-old computer that takes a long time to boot, and identifies that the BIOS rediscovers all the hardware at every boot. What action would fix this problem?
Correct
Incorrect
-
Question 18 of 60
18. Question
1 pointsWhich location on a hard disk is used by the BIOS to search for operating system instructions in order to boot a PC?
Correct
Incorrect
-
Question 19 of 60
19. Question
1 pointsA technician is asked to set up one hard drive that will support two operating systems and will store data files in three separate drive locations. Which partition settings will support these requirements?
Correct
Incorrect
-
Question 20 of 60
20. Question
1 pointsA user installs a new sound card driver in a computer that is working properly. After the installation of the drivers for the new sound card, the computer fails to boot. Which quick fix can the user implement to return to the previous working state?
Correct
Incorrect
-
Question 21 of 60
21. Question
1 pointsA technician uses the shrink volume feature of the disk management utility and splits the partition. What must the technician do next in order to make use of the new space?
Correct
Incorrect
-
Question 22 of 60
22. Question
2 pointsA technician is using the six troubleshooting steps in an attempt to repair a PC. After completing the steps needed to test a theory and determine the cause, the technician still has not solved the problem. Which two steps are likely to be taken next by the technician to establish a plan of action and resolve the problem? (Choose two.)
Correct
Incorrect
-
Question 23 of 60
23. Question
2 pointsOn a computer that will not boot, which two actions are recommended in the troubleshooting process after verifying the obvious issues such as power to the computer and display, non-bootable media, and the BIOS boot order options? (Choose two.)
Correct
Incorrect
-
Question 24 of 60
24. Question
1 pointsWhat are the four layers in the TCP/IP reference model?
Correct
Incorrect
-
Question 25 of 60
25. Question
1 pointsWhat is the distance limitation of a single data run for UTP cabling without adding networking devices?
Correct
Incorrect
-
Question 26 of 60
26. Question
1 pointsWhat is the default subnet mask for a Class A network?
Correct
Incorrect
-
Question 27 of 60
27. Question
1 pointsWhich network protocol is used to automatically assign an IP address to a computer on a network?
Correct
Incorrect
-
Question 28 of 60
28. Question
1 pointsWhich open standards-based wireless security mode supports the highest level of security?
Correct
Incorrect
-
Question 29 of 60
29. Question
3 pointsWhat are two network requirements necessary to establish a VPN connection between a remote computer and a private company LAN? (Choose two.)
Correct
Incorrect
-
Question 30 of 60
30. Question
1 pointsThe corporate security policy states that all remote connections use only secure tunnels for data communications. Which encryption technique secures data traveling across the public Internet as if it were traveling across the corporate LAN?
Correct
Incorrect
-
Question 31 of 60
31. Question
1 pointsWhat type of WAN connection would use 3G or 4G?
Correct
Incorrect
-
Question 32 of 60
32. Question
1 pointsTrue or False?
An intrusion detection system works inline and has the ability to drop malicious traffic.
Correct
Incorrect
-
Question 33 of 60
33. Question
1 pointsWhere can a technician enable ACPI mode on a laptop?
Correct
Incorrect
-
Question 34 of 60
34. Question
2 pointsWhich two actions must be performed before installing RAM into a laptop? (Choose two.)
Correct
Incorrect
-
Question 35 of 60
35. Question
2 pointsWhich two items would be part of a laptop preventive maintenance kit? (Choose two.)
Correct
Incorrect
-
Question 36 of 60
36. Question
1 pointsWhat is the purpose of running mobile device apps in a sandbox?
Correct
Incorrect
-
Question 37 of 60
37. Question
2 pointsIn what two situations is a virtual printer used? (Choose two.)
Correct
Incorrect
-
Question 38 of 60
38. Question
2 pointsA user has installed a new printer. Which two pieces of information about the printer operation are provided by printing a test page from the computer? (Choose two.)
Correct
Incorrect
-
Question 39 of 60
39. Question
2 pointsA technician wants to add a new shared network printer to a computer. The printer is not shown in the list of available printers. What two actions can the technician take to add the printer? (Choose two.)
Correct
Incorrect
-
Question 40 of 60
40. Question
1 pointsA technician is installing a new printer in a cool, damp environment. After the printer cabling is done, and the software and print driver are installed, the printer test page jams. What is the most likely cause of the print failure?
Correct
Incorrect
-
Question 41 of 60
41. Question
1 pointsWhat type of security attack is being launched when a hacker calls a company to obtain computer login information and pretends to be an employee?
Correct
Incorrect
-
Question 42 of 60
42. Question
2 pointsWhich two aspects of a computer can be protected by setting the BIOS password? (Choose two.)
Correct
Incorrect
-
Question 43 of 60
43. Question
1 pointsAfter logging into a computer, a user can view files but is unable to download the files. What action can the administrator take to allow the user to download the files while preventing deletion of the files?
Correct
Incorrect
-
Question 44 of 60
44. Question
1 pointsThe PC support person has heard of an instance where departmental secretaries go to lunch and leave their computers unlocked and remain logged into their account. Which Windows feature would the technician use to help in this situation?
Correct
Incorrect
-
Question 45 of 60
45. Question
1 pointsAfter confirming the removal of a virus from a computer, how should the technician ensure and verify the full functionality of the system?
Correct
Incorrect
-
Question 46 of 60
46. Question
1 pointsA customer is angry and calls to complain that the service scheduled on the computer took longer than expected. The technician reviews the work order and notices that the service was performed by a new employee. How should the technician respond?
Correct
Incorrect
-
Question 47 of 60
47. Question
1 pointsRefer to the exhibit. During the troubleshooting of software that is installed on a computer system, a level one technician requires help from a level two technician. The file shown in the exhibit must be sent to the level two technician. How should the level one technician deliver this file?
Correct
Incorrect
-
Question 48 of 60
48. Question
1 pointsWhat determines the level of support that a call center technician will provide to an individual customer?
Correct
Incorrect
-
Question 49 of 60
49. Question
2 pointsAfter resolving an intermittent CD-ROM drive fault by firmly reconnecting a loose cable, the technician then decides to inspect all other cable connections to prevent other faults from occurring. Which two conditions will help to prevent future cable and connector faults? (Choose two.)
Correct
Incorrect
-
Question 50 of 60
50. Question
1 pointsA technician has been asked to reinstall the OS on a computer that has a corrupted operating system. The technician inserts the installation media in the optical drive. What would be the most likely action the technician should perform next?
Correct
Incorrect
-
Question 51 of 60
51. Question
3 pointsWhat are three common causes of operating systems problems? (Choose three.)
Correct
Incorrect
-
Question 52 of 60
52. Question
3 pointsWhat are three common solutions for a PC that displays an IP address starting with 169.254.x.x? (Choose three.)
Correct
Incorrect
-
Question 53 of 60
53. Question
1 pointsWhich built-in BIOS diagnostic test would a technician run to check a computer boot problem?
Correct
Incorrect
-
Question 54 of 60
54. Question
3 pointsWhat are three features of GPS on mobile devices? (Choose three.)
Correct
Incorrect
-
Question 55 of 60
55. Question
1 pointsIn Windows 7, which path will give access to parental control?
Correct
Incorrect
-
Question 56 of 60
56. Question
1 pointsA user calls the help desk reporting that a laptop with Linux freezes on startup and displays kernel panic. What could cause this problem?
Correct
Incorrect
-
Question 57 of 60
57. Question
3 pointsA user notices that a mobile device is draining power faster than is normal. What are three causes of quick battery drain? (Choose three.)
Correct
Incorrect
-
Question 58 of 60
58. Question
6 pointsDrag the statements on the left to the mobile OS that they describe on the right. (Not all targets are used.)
Sort elements
- 1. The OS uses the launcher to define the format of home screens and the look and feel of the user interface.
- 2. The OS has an all Apps navigation icon.
- 3. Apps are represented by shortcuts on the home screens.
- 4. Deleting an app from the home screen deletes the app from the device.
- 5. It is closed source software.
- 6. The device has a physical Home button.
-
1. Android
-
2. Android
-
3. Android
-
4. iOS
-
5. iOS
-
6. iOS
Correct
Incorrect
-
Question 59 of 60
59. Question
5 pointsDrag the description to its matching cable type.
Sort elements
- developed for high-definition televisions but also popular with computers
- 6-pin mini-DIN connector for a keyboard or mouse
- connects coaxial cables to devices and is used with digital or analog audio and video
- used for analog video and has 15 pins in 3 rows
- 7-pin cable that connects to an external hard drive
-
HDMI
-
PS/2
-
BNC
-
DB-15
-
eSATA
Correct
Incorrect
-
Question 60 of 60
60. Question
6 pointsMatch the computer problem with the area of the system affected by the problem.
Sort elements
- 1. incomplete service pack update
- 2. corrupted registry
- 3. using default administrator password
- 4. incorrect firewall configuration
- 5. incorrect IP address
- 6. incorrect wireless configuration
-
1. Operating System
-
2. Operating System
-
3. Security
-
4. Security
-
5. Network
-
6. Network
Correct
Incorrect